Delivery Policy

Delivery within Australia Delivery costs - All deliveries are done using Australia post. Delivery charges are calculated using the Australia post system and are charged on actual from the customer. Delivery Time – Despatch within 2 to 3 working days and delivery by Australia post within 3 to 5 working days. Payment – Imperial Tea accepts online payments in AUD via direct electronic transfer or EFT via eWay.

Goods and Services Taxes ("GST") 
Transactions may include taxes such as GST and all prices are quoted inclusive of all relevant taxes in Australian Dollars (AUD). GST charged by AUSPOST is shown separately on Invoice. Customers are not eligible for tax exemptions on any purchase made from this site.

Prices and availability 
All prices quoted on the Website are accurate at the time of publication. All prices quoted are in Australian dollars (AUD). Prices and availability of our products are subject to change without notice.

Please ensure that the delivery address details provided to us in relation to your purchase(s) are complete and accurate as possible to ensure efficient delivery. If any errors are detected please contact our staff immediately. Imperial Tea Exports (P) Ltd will not take responsibility for any orders that go missing due to incorrect delivery information provided by the customer.

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